Our estimated delivery timeframe is currently 5 to 10 days from order confirmation. This timing may vary depending on product preparation, stock status, destination, carrier operations, and public holidays.
Delivery timing starts after the order is confirmed. For prepaid online orders, confirmation is usually tied to successful payment authorization. For cash on delivery or manually confirmed orders, timing starts after we confirm the order details and accept the request for processing.
The normal estimated window is 5 to 10 days. This is an estimate, not a guaranteed delivery deadline, especially where preparation, special ordering, logistics congestion, or destination-specific limitations apply.
Please ensure the name, phone number, governorate, city, and detailed address are entered correctly. We are not responsible for delays or failed deliveries caused by incomplete, inaccurate, or unreachable delivery information.
If delivery attempts fail because the customer is unavailable, unreachable, or the address cannot be completed safely, the order may be delayed, returned, or cancelled according to the carrier instructions and the order status.
If the package appears visibly damaged at delivery, or if the order arrives with a confirmed shipping-related issue, please contact us promptly and keep the packaging and item condition documented with photos.